Cookies Policy

ATM Maintenance Services Platform

Introduction

This Cookies Policy explains how our ATM maintenance and uninterrupted operation services platform uses cookies and similar tracking technologies. We are committed to transparency regarding data collection and processing, ensuring full compliance with the General Data Protection Regulation (GDPR) and implementing Consent Mode v2 requirements for enhanced user privacy protection.

Our platform specializes in ensuring continuous ATM operations, and we use cookies to optimize service delivery, monitor system performance, and enhance user experience for both service technicians and administrators. This policy provides comprehensive information about the types of cookies we deploy, their purposes, and how you can control their usage.

What Are Cookies

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit our website. They contain information that is transferred to your device's hard drive and enable our platform to recognize your browser, remember certain information, and facilitate seamless interaction with our ATM maintenance management system.

Cookies play a crucial role in maintaining session integrity, personalizing user preferences, and ensuring the security of our platform, which is essential for managing critical ATM infrastructure operations.

Types of Cookies We Use

How We Use Cookies

Our ATM maintenance platform utilizes cookies for multiple essential purposes:

  • Authentication and session management for technicians and administrators accessing the platform
  • Tracking real-time ATM status updates and maintenance schedules across multiple locations
  • Storing user preferences for dashboard configurations, alert settings, and reporting formats
  • Analyzing platform performance metrics to optimize service delivery and response times
  • Maintaining security protocols and detecting unauthorized access attempts
  • Facilitating communication between field technicians and central operations
  • Generating analytics reports on ATM uptime, maintenance frequency, and service efficiency
  • Customizing user interfaces based on role-specific requirements and permissions

Third-Party Cookies

While our primary focus is on first-party cookies essential for ATM maintenance operations, we may occasionally utilize carefully selected third-party cookies for specific functionalities. These third-party services are limited to:

Analytics and Performance Monitoring

We may employ third-party analytics tools to gain deeper insights into platform usage patterns, identify technical issues, and measure the effectiveness of our ATM maintenance workflows. These providers operate under strict data processing agreements and comply with GDPR requirements.

Infrastructure and Service Providers

Our platform relies on trusted infrastructure providers for hosting, content delivery, and security services. These partners may set cookies to ensure optimal performance, load balancing, and protection against cyber threats. All third-party providers are contractually bound to maintain data privacy standards.

We maintain strict control over third-party cookie deployment and regularly audit all external services to ensure compliance with privacy regulations. No third-party cookies are used for advertising or marketing purposes on our ATM maintenance platform.

Cookie Consent and GDPR Compliance

Consent Mode v2 Implementation

In full compliance with GDPR requirements and Google's Consent Mode v2, our platform implements granular consent management that allows you to control cookie categories individually. We distinguish between cookies that require explicit consent and those that are strictly necessary for service operation.

Our consent mechanism provides clear information about each cookie category, allows easy withdrawal of consent at any time, and ensures that non-essential cookies are only activated after receiving your explicit permission. This approach respects your privacy rights while maintaining essential ATM maintenance functionalities.

We store your consent preferences and respect your choices across all sessions. Our consent management system maintains detailed records of consent decisions in accordance with GDPR accountability requirements, ensuring transparency and demonstrating compliance with regulatory obligations.

User Control Over Cookies

We respect your right to control cookies and provide multiple mechanisms for managing your preferences:

Browser-Level Controls

All modern web browsers allow you to control cookies through their settings. You can configure your browser to block all cookies, accept only first-party cookies, or receive notifications before cookies are stored. However, please note that blocking strictly necessary cookies may impair your ability to access critical ATM maintenance functionalities.

Platform-Specific Settings

Within our ATM maintenance platform, you can access dedicated privacy settings that allow you to manage cookie preferences at a granular level. Navigate to your account settings to review active cookies, modify consent choices, and configure notification preferences for cookie updates.

Opt-Out Mechanisms

For analytics and performance cookies, we provide clear opt-out mechanisms that allow you to exclude your data from aggregated statistics while still accessing essential platform features. Your opt-out preferences are stored and respected across all your sessions.

Browser Cookie Management
Google Chrome Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox Options → Privacy & Security → Cookies and Site Data
Safari Preferences → Privacy → Manage Website Data
Microsoft Edge Settings → Cookies and site permissions → Manage cookies

Cookie Duration and Retention

Cookies deployed on our ATM maintenance platform have varying lifespans based on their purpose:

Session Cookies

These temporary cookies are automatically deleted when you close your browser. They are primarily used for authentication, maintaining active sessions, and managing real-time ATM status updates during your platform usage.

Persistent Cookies

Persistent cookies remain on your device for a specified period or until manually deleted. We use these for remembering your preferences, maintaining login states across sessions, and storing dashboard configurations. Our persistent cookies typically expire after periods ranging from 30 days to 12 months, depending on their specific function.

We regularly review cookie retention periods to ensure they align with their intended purposes and do not exceed necessary durations. You can delete cookies at any time through your browser settings or our platform's privacy controls.

Data Protection and Security

The security of information collected through cookies is paramount, especially given the critical nature of ATM infrastructure management. We implement comprehensive security measures including:

  • Encryption of sensitive cookie data using industry-standard protocols
  • Regular security audits and vulnerability assessments of cookie implementation
  • Strict access controls limiting who can view or modify cookie-related data
  • Secure transmission protocols (HTTPS) for all cookie exchanges
  • Automated monitoring systems detecting unusual cookie-related activities
  • Regular updates to cookie security mechanisms addressing emerging threats

We never store highly sensitive information such as passwords or financial data in cookies. All authentication tokens are encrypted and time-limited to minimize security risks.

Your Rights Under GDPR

As a user of our ATM maintenance platform, you have specific rights regarding cookies and personal data processing:

  • Right to Information: You have the right to clear, transparent information about our cookie usage, which this policy provides
  • Right to Access: You can request information about what cookies are currently active on your device and what data they contain
  • Right to Withdraw Consent: You may withdraw your consent for non-essential cookies at any time without affecting your access to core platform functionalities
  • Right to Object: You can object to specific cookie categories, particularly those used for analytics and performance monitoring
  • Right to Data Portability: You can request exportable copies of preferences and settings stored through cookies
  • Right to Erasure: You can request deletion of cookie-related data, subject to legal retention requirements

Updates to This Policy

We regularly review and update this Cookies Policy to reflect changes in our platform functionality, legal requirements, and industry best practices. Significant modifications to our cookie usage or data processing practices will be